Customer Service Representative - State Farm Agent Team Member
Full Time • Ofallon, MO
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
ROLE DESCRIPTION:
State Farm Kathy Kilo Peterson is searching for a Service oriented representative who understands excellent service in a fun supportive team environment. As a new team member you will learn from a large tenured team as well as the Agent. As one of our Customer Service Representatives, your knowledge of insurance products and what it takes to provide outstanding service equips you to communicate directly with clients, identify their needs and answer questions in a timely manner while juggling many tasks.
If you are energetic, good-hearted, goal-oriented, and service-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
State Farm Kathy Kilo Peterson is searching for a Service oriented representative who understands excellent service in a fun supportive team environment. As a new team member you will learn from a large tenured team as well as the Agent. As one of our Customer Service Representatives, your knowledge of insurance products and what it takes to provide outstanding service equips you to communicate directly with clients, identify their needs and answer questions in a timely manner while juggling many tasks.
If you are energetic, good-hearted, goal-oriented, and service-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
- Help customers in person, online and via zoom.
- Work with the team and agent to dive into deep training to ensure your success.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work alongside your agency’s team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
- Insurance service experience preferred
- Success in a team environment preferred
- Ability to effectively communicate with a customer
- Property & Casualty license
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- 401k
- Profit sharing
- Growth potential/Opportunity for advancement within my office
- Extensive training
- Signing bonus for pre-licensed professionals
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ofallon, MO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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